Jávea U3A


Help Directory

When things go wrong in Spain it is difficult to know who to turn to, so I have compiled a directory with information about the help and support groups available in the area. If you know of any groups that you feel should be included in this list please contact the President at president@u3ajavea.org. Your feedback is always welcome.

Help of Dénia and Marina Alta

Support for Parkinson's


If you have Parkinson's or know someone who has . . .

. . . a support group meets on the last Monday of every month in the HELP Activity Centre, Avenida Oeste 29, La Xára.

Perhaps they can help with

  • managing & monitoring
  • living & lifestyle.

For more information, please call

Support Group Leader
634 301 677
Email: help.denia@gmail.com

[Added 26th May 2016.]


European Residents Department, Alicante.

There is a special department within the Alicante Provincial Council, which is supposed to deal with everything that might concern (non-Spanish) European residents in the province.
This is its official brief.


It was set up:

  • To provide services and resources to municipal councils in order to face the new challenges posed by European immigration.
  • To promote spaces for exchange and reflection in order to encourage social and cultural integration, as well as a sense of identity and belonging to the local community.
  • To open access to European citizens to all public services and resources, and improve their participation in municipality life.

Special Programmes

The activities carried out by the European Residents Department include the programme “Get to know the Culture of Alicante”; the European Residents Convention, “Euromeeting”; the Conference entitled “European Residents' Dialogue”; the programmes that provide funding to municipal councils that carry out actions that promote the integration of European residents in their municipalities.


It also provides information on:

  • Social services
  • Buying and selling
  • Education
  • Health care
  • Municipal census
  • Local and National taxes
  • Driving Licences
  • Constitution of Associations (such as the U3A)
  • Condominium
  • Rights of consumers and users
  • Home leasing
  • Last Will and Testament in Spain
  • Housing: the duties and rights of buyers
  • Foreigners' identification number (Numero de Identificación de Extranjería, or NIE)

Oficinas Federico Soto
Paseo de Federico Soto, 4 - Entlo.
03001 Alicante
Tfno.: 96 598 0247

British Consulate

Edificio Espacio, sixth floor, on Rambla Mendez Nuñez, near the port area of Alicante

Contact if you have lost or wish to renew your passport, if you have been a victim of crime or arrested for a crime. The consulate will also help with the paperwork if someone dies whilst on holiday.
Tel: 96 521 6022. Open to the public from 08:30 – 14:30.
Out of office hours emergency Tel: 96 521 6022
Email: info.consulate@fco.gov.uk
Web: www.ukinspain.fco.gov.uk



Contact if you need help from any of the emergency services, police, fire or ambulance. They do have English speakers.Tel: 112
National Police: 091
Guardia Civil: 062
Fire: 085
Red Cross Ambulance: 96 525 2525


Red Cross

Contact their central number if you need an ambulance or emergency medical treatment from their paramedics. Tel: 902 222 292
Maica Aranda Vallés
Coordinadora Cruz Roja Jávea
96 579 1961 / 677 986 137


Domestic Abuse

National helpline that aids in the event of spousal abuse by providing legal and practical help:
Tel: 016



Costa Blanca Samaritans offer confidential support via telephone. English Speaking.Tel: 902 883 535



Alicante – Tel: 96 593 8300/8301
Denia – Tel: 96 642 9000
Denia La Pedrera – Tel: 96 557 9700


Health Centres NHS

Benissa – Tel: 96 573 2490
Benidorm – Tel: 96 586 5511
Dénia – Tel: 96 578 6912
Jávea – Tel: 96 579 2500
Teulada/Moriara – Tel: 96 54 1136


Organ Donation

If you wish to donate your organs go to the following website for information:


Help and Support Groups

Age Concern Spain



Alcoholics Anonymous

Website: www.aa-costablanca.org/
Hold English speaking meetings every day of the week in one or more of the towns across the Costa Blanca region.
Costa Blanca North – 648 169 045
Costa Blanca South – 625 912 078
Benidorm Al Anon – 634 758 539
Spanish speaking AA in Alicante – 679 212 535


Alzheimer’s Association

Help with occupational therapy. Advice, training and support for relatives, home help and nursing.
Tel: Dénia – Sally Burnett 96 642 3673
Tel: Jávea – Laura Videl 96 646 2576
Tel: George Smith MBE 96 649 7751
Tel: Day care centre in Moraira/ Teulada 96 574 0497


British Legion

Welfare aid for ex service men and women in Spain, covers all the Costa areas. They organise the annual Poppy Day Appeal. Tel: 676 451 780

Royal Airforces Association

San Miguel Tel: 96 626 2922
R.A.F.A. North Costa Blanca
Tel: 96 643 0215 or 96 587 0251


Cancer Support Groups


Spanish national cancer association. Provides advice, and support in all areas of Spain – 900 100 036 free helpline
Alfaz de Pi – 96 686 0735
Torrevieja – 96 571 6679

Cancer Buddies Network

Internet site, putting cancer sufferers in contact with each other.
Tel: Sharon 96 583 8550
Web: www.cancerbuddiesnetwork.org


Cancer Care

Centre that provides information, support and advice for cancer sufferers in Jávea. They provide a counselling service. Phone their shop for an appointment.
Tel: 96 579 6846
Web: www.cancercarecharitycentre.org



They have 4 main branches. They offer advice to cancer sufferers about treatment available and practical matters. Home visits or in hospital through a buddy scheme, they also help with hospital translations and transportation to hospital for treatment. Many volunteers have experienced cancer themselves. Equipment available.
Marina Alta North covering Benidorm – Valencia: Elaine 96 648 2662 or 699 152 167


Expatriate Ostomates Spain provides help, advice and support to ostomates in any region of Spain. They aim to improve the service provided by the state for ostomates.Tel: 96 646 0063 Helpline.


Help Organisations

Help at Home

They provide medically trained carers for housebound, interpreting service hospital visits and transportation to hospital. Mobility equipment available.


Costa Blanca

Tel: 672 991 824
Hours: Monday to Friday 09:30 ~ 18:00. Sat & Sun 10:00 – 14:00.
Web: www.helpathomecb.org

Help Dénia

Help with short term medical support, providing a hospital visiting team and interpreting service at Denia Hospital and help with transporting patients to hospital appointments. They provide short term care of the housebound and arrange respite care. They loan specialist nursing equipment and mobility aids. Through fundraising they donate specialist equipment to the Denia hospitals and day care centres. Also has branches in Calpe, Moriara & Teulada, Benitachell, Campello & San Juan.
Tel: 96 642 7044
Web: www.helpofdenia.com


Help International Benidorm

Registered charity run by volunteers that provides assistance in emergencies for medical and non medical problems. They have a hospital visiting service and offer help with hospital appointments and visits to the housebound. Has an interpreting service and loans medical aids. Relies on donations for funding.
Tel: President – 607 307 040
Tel: Equipment – 663 495 396
Tel: Interpreters – 607 385 842
Tel: Welfare/Visits – 607 386 964


Jalon Valley Help

Provides help in an emergency and assists housebound in the short term. Loans equipment.
Tel: 659 624 643
Web: www.jalonvalleyhelp.com


Guardian Angels

Charity providing help and practical support for single parent families of both sexes. They have a group in Denia/Javea and one in Calpe/Benidorm.
Tel: 622 795 542 pr 666 622 786
Tel: 96 587 4387 or 686 100 492 Calpe-Benidorm
Web: www.guardian-angels.es


Javea Women’s Shelter

Tel: Candy 616 212 121 or Nicole 670 553 1100


Paul Cunningham Nurses

Offer a combination of support, information and medical experience along with hands-on nurses and hospice care at home. They liaise with the Costa Blanca Palliative Care team, which consists of Doctors and Nurses. Offices are open from 09:30 until 12:30 Monday to Friday, Nurses and carers are provided free of charge, subject to an assessment,
Contact 96 679 0363.


The Salvation Army

Offers help to the homeless including clothes and meals plus aids them with the practicalities of returning to the employment market. Also provides food aid to families at the lowest level of the Social Services.
Contact: 96 642 3048 or 96 578 5246


Listeners – Calpe / Denia

A new Charity offering a ‘listening service’ to any troubled, English speaking person, anywhere in Spain. Their phone is manned 24/7. Presently they are based in the Calpe/Denia reagion. They are a group who want to support you and simply ‘listen’! Ring 685 708 923, day or night 24/7. Don’t be alone!